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Box Connector
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Written by Dan Iacono
Updated over 2 months ago

Required permissions for setup

  • The user setting up this data source must be the Box Admin.

  • Note: Unfortunately co-admin does not work. Co-admins cannot access other co-admin’s items so we will not be able to crawl all of the expected information.

[Optional] Recommended notification suppression

  • Glean uses the download files endpoint as part of the crawl logic. If your Box instance is set up to send email notifications for suspicious download behavior, we recommend you reach out to Box support to suppress notifications for the client ID used for the integration.

  • Reach out to Glean Support to retrieve the client ID.

  • Failure to suppress notifications may result in download notifications across the whole Box organization.

Authorize Glean to access your Box instance

  1. Click Create Authorization Link and follow the generated link. If the authorization succeeds, you’re all set

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