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Admin Guide: Admin alerts
Cindy Chang avatar
Written by Cindy Chang
Updated over a month ago

Overview

Admin alerts notify you of critical events in your Glean instance that could affect performance. These alerts allow you to take action faster, helping you resolve issues more quickly.

Alerts are delivered via email and are enabled by default.

Alert settings

Alerts settings are located in Admin console > Settings > Alerts. Admins can edit the recipient list for alerts on a per alert basis. Alerts are mandatory and at least one recipient must be specified.

Alert frequency

Glean sends an email notification once per day for each alert until the issue is resolved.

Alert delivery

Alert emails are sent from noreply@glean.com. Admin can preview the email alert content.

Supported alerts

Glean actively monitors a broad range of performance alerts for your instance. Admin alerts are a subset of these, and the alerts will expand over time.

  • Failing credentials*

    Data source credentials are failing and can affect integrity of search results. This should be a one time alert when we first detect the failed health check, then daily after 7 days.

  • Glean in Slack setup errors*

    The Glean application in Slack is not set up correctly, which affects some or all of Glean’s ability to respond to messages in Slack.

*Mandatory alerts

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