Glean requires authentication to the Slack instance in order to fetch relevant information from Slack.
Index Slack data and associated permissions in an Enterprise Grid instance
Syncs permission and content updates every few minutes after initial indexing
Search for Slack messages across workspaces, channels, and direct messages
The app requires a Slack admin to install it.
It’s important to note that all data is stored in the customer’s cloud account and no data leaves the customer environment.
By default Glean will capture the following content:
Conversations (messages, threads, the channel itself) and files in:
Shared Public Channels within an enterprise
Shared Public Channels outside an enterprise (called “Slack Connect” or “Connections”)
Private channels (optional)
Direct messages (optional)
Glean will use the Slack Discovery API to ingest all data.
Generate an OAuth token
Follow the authorize link in workspace setup and follow the on-screen instructions. You will see a page with the option to Allow the access scopes for our app on your workspace:
The scopes on screen are necessary as follows:
Administer Slack for your organization: to index messages in your organization for search. This is used rather than the individual read scopes to allow for admin search, better performance, and data-loss prevention.
After the initial setup, we will crawl data to get up to speed with your Slack instance’s current state. If things are not behaving as expected, or if you have any issues with this setup, please reach out to firstname.lastname@example.org.