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How to Turn Off Microsoft Actions

How to Turn Off Microsoft Actions

Steps to turn off Microsoft Actions

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Written by Nathan Wilson
Updated over 3 weeks ago

Microsoft Actions can easily be turned off if you would like to turn them off.

Customers can easily do this by following these steps:

  • Go to Glean and navigate to Admin -> Actions,

  • From the Actions list that appears, select Microsoft Actions and go to the Microsoft Actions page

  • Then do one of the following:

    • Either delete the whole action pack by clicking on “More” and then Delete

    • Or if you want to disable Microsoft actions from appearing in a specific surface (e.g. don’t allow Microsoft actions to trigger as follow-ups in chat responses but still allow them to be available as an export option). Follow these steps:

      • Scroll down to Publish settings in the Microsoft Actions page.

      • Click on Edit.

      • Toggle off any surface they don’t want Microsoft Actions to appear in.

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