To reset your Glean Support Portal credentials, follow these steps:
1. Initiate Password Reset:
Go to the Glean Support Portal at https://support.glean.com.
Click on the "Forgot Password" link on the login page.
Enter your registered email address and submit the form.
2. Check Your Email:
You will receive an email from Glean Support with a link to reset your password.
If you do not see the email in your inbox, check your spam or junk folder.
3. Reset Your Password:
Click on the password reset link in the email.
Follow the instructions to create a new password for your account.
4. Login with New Credentials:
Return to the Glean Support Portal and log in using your email address and the new password you created.
If you encounter any issues during this process, please contact your company's assigned Customer Success Manager (CSM) for further assistance. They can help ensure your account is properly set up and provide additional support if needed.